*Please choose and purchase according to local laws and policies.
Some EU models may face delivery delays. Info not shown on each page.
All orders will be shipped from our warehouses located in the United States, Europe, or the United Kingdom, depending on your location (excluding certain accessories). All eligible orders qualify for free shipping. You can start tracking your order two business days after placing it via the following link: https://www.17track.net/. Please refer to the table below for the list of countries/regions we deliver to and the estimated delivery times.
| WAREHOUSE | SHIPPING AREA | PROCESSING TIME | DELIVERY TIME | SHIPPING FEE |
| EU Warehouse | All European Union Countries except Malta, Cyprus and Sassari(Italy). | 1-2 Business Days | 5-7 Business Days | Free |
| US Warehouse | All US cities, not include affiliated islands, military management zones, Alaska, Hawaii and Puerto Rico. | 1-2 Business Days | 5-7 Business Days | Free |
| UK Warehouse | All UK cities. | 1-2 Business Days | 5-7 Business Days | Free |
| CN Warehouse | Russia | 5-7 Business Days | 15-20 Business Days | Free |
Delivery time: Total Delivery Time = Processing Time + Shipping Time.
Processing Time
For products marked as “In Stock,” our warehouse typically requires 1–2 business days to prepare the shipment after the order is placed. Please note that once a tracking number is generated, it may take additional time for tracking information to update.
For products marked as “Pre-order,” shipment preparation will begin based on the estimated arrival date provided on the product detail page. Please note that the specific shipping time is indicated on the product page, and tracking information may take additional time to update after the tracking number is generated.
For products marked as “Out of Stock,” the item will be shipped immediately once it becomes available again. After restocking, our warehouse typically needs 1–2 business days to prepare the shipment. Please note that once a tracking number is generated, tracking information may take additional time to update.
Shipping Services
Depending on the product and warehouse location, we offer a variety of shipping methods such as DPD, UPS, and FedEx to meet your needs. Please note that delivery times may vary based on the shipping method selected and your location.
Delivery Time
In most cases, your order will be delivered within 5–7 business days. However, deliveries to remote areas may take longer.
Once your package is marked as shipped, our system will send you a notification email. We kindly ask for your patience and understanding.
Please note that the final delivery time may vary depending on your local carrier.
Order Cancellation Policy
Once an order has been shipped, cancellation is no longer possible unless the package is intercepted and successfully returned. If you no longer wish to receive the order, please cooperate by refusing the delivery upon arrival. Thank you for your understanding.
Contact US
If you have any after-sales issues, please contact us at: support@tabvelo.com.
Remember to include your order number (e.g., #TAB251001) in your email so we can assist you more efficiently.
Our after-sales team will get back to you within 24 hours on business days.
Team Tabvelo
